Privacy Policy

Overview

This policy explains how Saltgate Group LLC (“Saltgate Group”, “we”, “us”) handles personal information in connection with this website and when you contact us. Saltgate Group LLC is registered in Saint Vincent and the Grenadines, with its registered office at Euro House, Richmond Hill Road, P.O. Box 2897, Kingstown. You can reach us at info@saltgategroup.com. Saltgate Group LLC is the controller responsible for the personal information described here.

Information we collect

We keep the information we collect to a minimum. When you email us, we receive your email address, your name if you provide it, and whatever you choose to include in your message. When you visit this website, our hosting and content-delivery providers automatically record standard technical information such as your IP address, browser type, the pages you view, and the time of your visit. This is used to operate and secure the site.

Cookies and tracking

This website does not set cookies or use similar tracking technologies, and it does not run third-party analytics or advertising scripts. Fonts and other assets are served from our own infrastructure rather than third-party networks.

How we use your information

We use the information you give us to respond to your enquiry, to correspond with you, and, where relevant, to provide the services you ask about. We use technical information from your visit to keep the website running, secure, and reliable. We do not sell your personal information, and we do not use it for advertising.

Legal basis

We process personal information on the basis of our legitimate interests — responding to enquiries, operating and securing this website, and running our business — which we balance against your privacy. Where we ask for your consent to process information for a specific purpose, you may withdraw that consent at any time.

Who we share it with

We share personal information only with the service providers that help us operate — principally our website hosting and content-delivery provider and our email provider — and only to the extent they need it to provide those services. We may also disclose information where we are required to do so by law.

Where your information is processed

Our email is hosted within the European Union. Our website is served through a global content-delivery network, which means technical information may be processed in more than one country. Where information is transferred across borders, we take reasonable steps to see that it remains appropriately protected.

How long we keep it

We keep personal information only for as long as we need it for the purpose it was provided, and then delete it. Email correspondence is retained for the period necessary to deal with your enquiry and any follow-up, after which it is deleted or archived in line with our internal retention practices.

Your rights

Under the UK and EU General Data Protection Regulation you have rights over your personal information, including the right to ask for a copy of it, to have it corrected or deleted, to object to or restrict certain uses, and to data portability. To make a request, email us at info@saltgategroup.com and we will respond as required by applicable law. You also have the right to complain to a data protection supervisory authority — in the United Kingdom, the Information Commissioner’s Office (ICO).

Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The date above shows when it was last revised, and any changes take effect when the updated policy is posted here.

Contact

If you have any questions about this policy or how we handle your information, email us at info@saltgategroup.com.